Question: Why am I receiving more than one bill for the same surgery? 
Answer: There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

1. CASE Anesthesia Group
2. Your surgeon's office – his/her fee for performing your surgery.
3. Your pathologist – services for tissue specimens removed during surgery requiring further examination.
4. An extended home health care service.

Question: What type of credit cards do you accept?
Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.  You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.

Question: When should I expect my first bill?
Answer: We will bill you any balance due after your insurance company has paid your claim.  There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Question: Do you charge interest?
Answer: No

Question: Are we able to set up a payment plan?
Answer: We do ask that all balances are paid in full within 90 days.  If you encounter problems paying within the 90 days, please contact our office immediately at 916-733- 5017 and ask for our collections department.

Question: What is included in my bill?
Answer:  We are dedicated to reducing the cost of your medical care.  In fact, we do not itemize invoices since most procedures have established charges.  You will receive separate invoices from us, your surgeon, RNA, and anesthesiologist, or pathologist.  Some specialty items may require additional charges.